Tag: conversational commerce trends
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Conversational Commerce Trends for 2026: How Indonesian Brands Can Stop Losing Sales at the Point of Conversation
Imagine this: It’s the run-up to Ramadan, and your Facebook and Instagram ads are humming. Traffic is up. DMs and WhatsApp chats are coming in faster than your team can handle. Customers are asking about product bundles, shipping times, and what’s in stock. But every day, you see dozens of chats …