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Imagine this: It’s the run-up to Ramadan, and your Facebook and Instagram ads are humming. Traffic is up. DMs and WhatsApp chats are coming in faster than your team can handle. Customers are asking about product bundles, shipping times, and what’s in stock. But every day, you see dozens of chats …
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Customers do not want to browse a catalog, open a cart, hunt for a size guide, and wait twelve hours for an email reply. They want to ask a question, get a useful answer, and buy—inside the same thread. An AI shopping concierge does exactly that. It turns an Instagram DM or WhatsApp chat into a c…